Privacy Policy
1. Introduction
This Privacy Policy explains how Modiva Inc. ("we", "us", or "our") collects, uses, and shares information about you when you use our website (www.Modiva.com), mobile applications, and products embedded in third-party platforms (collectively, the "Services"). By accessing or using the Services, you agree to this Privacy Policy.
This policy is compliant with the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR) where applicable.
2. Information We Collect
a. Information You Provide
- Account Information: Name, email, profile data, age, interests, and optionally, business-related information.
- User Content: Uploaded photos, prompts, comments, reviews, style preferences, project details.
- Payment Info: When purchases are made, we collect billing and payment details via our processors (we don’t store full credit card info).
- Communication: Details from support inquiries or communications, including phone and email conversations.
- Promotions & Surveys: Responses to promotions, feedback forms, and contests.
- Social Media: When you interact with Modiva through platforms like Instagram or Facebook, we may collect public profile or interaction data.
b. Information Collected Automatically
- Cookies & Tracking: We use cookies to gather usage data, such as pages viewed, session duration, and click behavior.
- Device Data: Information like browser type, IP address, device model, and operating system.
- Location: Approximate geolocation based on IP and optionally precise location via browser/device permissions.
3. How We Use Your Information
- To personalize your experience and deliver tailored content.
- To process payments and fulfill orders.
- To provide support and improve our customer service.
- To analyze usage data and enhance our Services and features.
- To send you updates, offers, and newsletters (if opted in).
- To protect against fraud and ensure platform security.
4. Sharing Your Information
- With trusted service providers for hosting, analytics, and marketing.
- With payment processors for order fulfillment.
- With partners when you explicitly opt-in, e.g., for contests or co-branded promotions.
- With third-party platforms when you authorize account integration.
- When required by law, regulation, or legal process.
5. Your Rights and Choices
You may:
- Access or correct your account information at any time.
- Opt out of marketing emails via the unsubscribe link.
- Request deletion of your personal data by contacting: privacy@Modiva.com
6. Security
We use encryption, secure servers, and limited access protocols to protect your personal information. However, no data transmission over the internet is 100% secure.
7. International Users
Modiva is headquartered in the U.S. By using our Services from outside the U.S., you consent to data processing in the U.S., which may have different privacy laws than your home country.
8. Updates to this Policy
We may update this Privacy Policy periodically. The effective date will reflect any changes. Continued use of our Services constitutes your acceptance of the updated policy.
9. Contact
For any privacy-related inquiries, contact us at:
Email: privacy@Modiva.com